What if EQ haven't been answered for a long time?

What if EQ haven't been answered for a long time?

If there has been a significant delay in communication regarding the engineering issues we encountered with your order. Despite our efforts to reach out and resolve these matters, if we have not received a response from you, we will return the money to your balance account. This decision is made with your best interest in mind, to provide a hassle-free solution under the current circumstances. We understand that circumstances can sometimes prevent timely communication, and we want to ensure that your experience with our service remains positive and stress-free.

Should your situation change and you decide to proceed with the order in the future, please know that we are more than willing to revisit and address the engineering challenges. Your satisfaction and the success of your projects are very important to us.
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