General FAQ
What if EQ haven't been answered for a long time?
If there has been a significant delay in communication regarding the engineering issues we encountered with your order. Despite our efforts to reach out and resolve these matters, if we have not received a response from you, we will return the money ...
What delivery methods can I choose?
We provide customers with a variety of delivery methods, you can choose the following logistics: 1.DHL DHL provides international express services in more than 220 countries/regions, DHL cooperates with NextPCB and provides customers of NextPCB with ...
The relevant information on delivery is as follows
In General, we can arrange delivery within 2-4 days after you place an order. Since the size, weight, delivery time and destination of each order will be different, we must choose a more suitable delivery method according to your needs. International ...
Where can I find the delivery information and the tracking number of the order?
Please log in to NextPCB.com and enter the "My Orders" section, then find the order to click the "View" button in order to get shipping information and package tracking number. If you have not found the relevant delivery information, you can contact ...
Where can I set up my personal information?
First, you need to log in to NextPCB's personal center, click "Settings", then you can modify your personal information, shipping address, and reset your password; Tips: The * items are required to put the information. Please fill in the correct ...
What if my board has quality issues or other problems?
Please send the photos of the defective board (high resolution required) to support@nextpcb.com for after-sales service. Once it got confirmed that the problem with the board is caused by us, we will re-manufacture the board. Due to the specialty of ...
How do you maintain low prices but high-quality products?
We continue to improve and implement more efficient manufacturing processes. We have developed an MES system for strict quality control, data control, and visualization control to achieve a high-reliability product, thereby reducing production costs. ...
What does NextPCB do?
NextPCB has been committed to being a highly reliable multilayer board manufacturer for over 15 years. It has invested in the PCB industrial park covering an area of 205 acres with certified by UL, ISO, IATF, RoHS, and REACH, and is equipped with ...